Welcome to Cyber Success Karve Nagar. We are committed to protecting the privacy and personal information of every student, visitor, and user who interacts with our website, enquiry forms, and communication channels.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have regarding your personal data. By using our website or submitting any enquiry form, you agree to the terms described in this policy.

1. Who We Are

Institute Name: Cyber Success — Karve Nagar Branch Address: Karve Nagar, Pune, Maharashtra — 411052 Phone: +91 9168665644 Email: hello@cybersuccess.biz Website: www.cybersuccess.biz

Cyber Success is a professional IT training institute based in Pune offering job-oriented courses in Software Testing, Java Full Stack, Data Analytics, Python, AWS DevOps, and more. Our Karve Nagar branch serves students from Karve Nagar, Kothrud, Warje, Erandwane, Dhayari, and surrounding areas.

2. Information We Collect

When you visit our website or interact with Cyber Success Karve Nagar through any channel, we may collect the following types of information:

Personal Information You Provide:

Full name
Mobile number
Email address
Educational qualification
Course of interest
Preferred batch timing
Any message or query submitted through our contact or enquiry form

Information Collected Automatically:

IP address
Browser type and version
Device type
Pages visited on our website
Time and date of visit
Referring website or source

Information Collected via WhatsApp or Phone:

Name and contact details shared during enquiry calls or WhatsApp messages
Course preferences and batch requirements shared voluntarily

3. How We Use Your Information

Cyber Success Karve Nagar uses the information collected for the following purposes:

To respond to your course enquiries and provide relevant information about our programs
To schedule and confirm demo class bookings
To send you information about upcoming batches, new courses, and placement updates
To share important notifications related to your enrolled course
To improve our website content and user experience
To comply with legal obligations
To analyse website traffic and understand how visitors interact with our content using Google Analytics
To run targeted advertising campaigns on Google and Meta platforms to reach students interested in IT training in Karve Nagar and Pune

We do not use your personal information for any purpose other than those listed above without your explicit consent.

4. How We Share Your Information

Cyber Success Karve Nagar does not sell, rent, or trade your personal information to any third party for commercial purposes.

We may share your information in the following limited circumstances:

With Placement Partners: When you reach the placement stage of your course, your resume and contact details may be shared with our hiring company partners for interview and job placement purposes. This is done with your knowledge and consent during the placement process.

With Service Providers: We use trusted third party tools to operate our website and communicate with students. These include Google Analytics for website analysis, Google Ads for advertising, Meta Ads for social media campaigns, and WhatsApp Business for communication. These platforms have their own privacy policies governing how they handle data.

For Legal Compliance: We may disclose your information if required by law, court order, or government authority.

5. Cookies and Tracking

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device when you visit a website.

We use the following types of cookies:

Essential Cookies: Required for the website to function correctly. These cannot be disabled.
Analytics Cookies: Used by Google Analytics to track page views, session duration, and traffic sources. This helps us understand how students find and use our website.
Advertising Cookies: Used by Google Ads and Meta Ads to show relevant advertisements to people who have visited our website.
Functional Cookies: Used to remember your preferences such as language and form data.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

6. Google Analytics and Advertising

Our website uses Google Analytics to collect anonymous data about website traffic and visitor behaviour. This data helps us improve our content and user experience. Google Analytics data is processed by Google in accordance with their privacy policy available at policies.google.com.

We also use Google Ads and Meta Ads to promote our courses to students in Pune and nearby areas. These platforms may use cookies and tracking pixels to show you relevant advertisements based on your browsing behaviour.

7. WhatsApp Communication

When you contact Cyber Success Karve Nagar via WhatsApp, your phone number and any messages you send are stored in our WhatsApp Business account. We use this information only to respond to your enquiries and share relevant course information. We do not share your WhatsApp number with any third party without your consent.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfil the purposes described in this policy. If you are an enrolled student, we retain your records for the duration of your course and for a reasonable period thereafter for placement and alumni support purposes.

If you wish to have your data deleted, please contact us at hello@cybersuccess.biz and we will process your request within 30 days.

9. Data Security

Cyber Success Karve Nagar takes reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, or disclosure. Our website uses SSL encryption to protect data transmitted through online forms.

However, no method of data transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Your Rights

You have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal information we hold about you
Right to Correction: You can ask us to correct any inaccurate information
Right to Deletion: You can request that we delete your personal information
Right to Withdraw Consent: You can withdraw your consent to receive marketing communications at any time
Right to Complain: You have the right to raise a concern with the relevant data protection authority

To exercise any of these rights, please contact us at hello@cybersuccess.biz

11. Third Party Links

Our website may contain links to external websites including job portals, company websites, and social media platforms. Cyber Success Karve Nagar is not responsible for the privacy practices of these third party websites. We encourage you to read their privacy policies before sharing any personal information.

12. Children’s Privacy

Our courses and website are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If you believe a child has submitted personal information to us, please contact us immediately and we will delete it.

13. Changes to This Privacy Policy

Cyber Success Karve Nagar reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised update date. We encourage you to review this policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us:

Cyber Success — Karve Nagar Branch Karve Nagar, Pune, Maharashtra — 411052 +91 9168665644 hello@cybersuccess.biz Monday to Saturday | 9am to 8pm